Contact information
Contact Information 聯絡資訊
We’re here to help. If you have any questions about orders, sizing, shipping, or returns, please feel free to contact us.
我們隨時樂意為您提供協助。如您對訂單、尺寸、配送或退換貨有任何疑問，歡迎與我們聯繫。
Customer Support 客服聯繫
For general inquiries and customer support:
一般客服與問題諮詢：
- Email: nineoootwo@gmail.com
- Instagram: @nineoootwo
- Response time: 24–48 business hours
回覆時間：約 24–48 個工作小時
Business Hours 服務時間
Monday – Friday
9:00 AM – 6:00 PM (Taiwan Time)
週一至週五
09:00 – 18:00（台灣時間）
We are closed on weekends and public holidays.
週末及國定假日暫停回覆。
Studio Visits 工作室聯繫
Studio fitting appointments are available by reservation only.
工作室試穿採預約制。
Please contact us via Instagram or email to schedule an appointment.
請透過 Instagram 或 Email 預約時間。
Wholesale / Collaboration 合作洽詢
For wholesale, brand collaborations, or press inquiries:
品牌合作、批發或媒體合作請聯繫：
- Email: nineoootwo@gmail.com
Location 地點資訊
9:02 is based in Taipei, Taiwan.
9:02 以台灣台北市為營運基地。
Note 備註
We aim to respond as quickly as possible and appreciate your patience.
我們將盡快回覆您的訊息，感謝您的耐心等待。
Thank you for supporting 9:02.
感謝您支持 9:02。